Privacy Policy

Effective Date: October 18, 2025

MS Supplies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website or contacting us.

By using our website, you agree to the practices described in this Privacy Policy.


Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Product inquiry details
  • Quantity requirements
  • Custom printing requirements
  • Any additional information submitted through our contact or quote request forms

We may also collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage statistics
  • Cookies (if enabled)

How We Use Your Information

We use your information to:

  • Respond to quote requests and inquiries
  • Provide product information and pricing
  • Communicate regarding your request
  • Improve our products and services
  • Maintain business records
  • Comply with legal obligations

We do not sell your personal information.


Cookies

Our website may use cookies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings at any time.


Sharing Information

We may share information only when necessary to:

  • Process customer inquiries
  • Work with manufacturing or shipping partners to fulfill customer requests
  • Comply with legal requirements
  • Protect our legal rights

We do not sell or rent your personal information to third parties.


Data Security

We take reasonable administrative and technical measures to protect the information you provide.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.


Data Retention

We retain customer information only as long as necessary to:

  • Respond to inquiries
  • Provide quotations
  • Maintain business records
  • Meet legal and accounting obligations

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where applicable
  • Withdraw consent where permitted by law

To make a request, please contact us using the information below.


Children’s Privacy

Our website is intended for business customers and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.

MS Supplies

Email: sales@mssupplies.shop

Location: Edmonton, Alberta, Canada