Terms & Conditions

Effective Date: January 18, 2026

Welcome to MS Supplies. By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.


1. About MS Supplies

MS Supplies is a Canadian supplier of insurance card holders, document holders, PVC products, and related business supplies. Our website is intended to provide product information and allow customers to request quotations.

Submitting a quote request does not create a purchase agreement or guarantee product availability.


2. Product Information

We make every effort to ensure that product descriptions, specifications, images, and other information are accurate.

However:

  • Product colors may vary slightly from images.
  • Specifications may change without notice.
  • Product availability may change.
  • Images are for illustration purposes and may not represent the final customized product.

3. Quotations

Prices are not displayed on this website.

Customers may request a quotation by submitting our Request a Quote form.

A quotation may include:

  • Product pricing
  • Minimum order quantities
  • Production time
  • Shipping estimates
  • Customization options
  • Payment terms

A quotation is valid only for the period specified within the quotation.


4. Orders

An order is considered accepted only after:

  • Pricing has been confirmed.
  • Product specifications have been approved.
  • Any required artwork has been received.
  • Payment arrangements have been agreed upon.

MS Supplies reserves the right to refuse or decline any order.


5. Custom Products

Many of our products are manufactured according to customer specifications.

Customers are responsible for reviewing and approving artwork, spelling, logos, dimensions, and other customization details before production begins.

Once production has started, changes may not be possible.


6. Payment

Payment terms are provided within each quotation or invoice.

Orders may require full or partial payment before production begins.

Accepted payment methods will be communicated during the quotation process.


7. Shipping

Estimated production and shipping times are provided for reference only.

Actual delivery times may vary due to:

  • Manufacturing schedules
  • Shipping carriers
  • Weather
  • Customs processing
  • Other circumstances beyond our control

MS Supplies is not responsible for delays caused by third-party shipping providers.


8. Returns and Cancellations

Customized products are generally non-returnable unless there is a manufacturing defect or the product does not match the approved specifications.

Any issues must be reported within a reasonable time after delivery.

Requests for cancellations after production has begun may not be accepted.

Please refer to our Returns Policy for additional information.


9. Intellectual Property

Customers are responsible for ensuring they have the legal right to use any logos, trademarks, artwork, or other materials submitted for customization.

By submitting artwork, the customer confirms they have the necessary rights and permissions.


10. Website Use

You agree not to:

  • Use this website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Distribute malicious software.
  • Copy or reproduce website content without permission.

11. Limitation of Liability

To the maximum extent permitted by law, MS Supplies shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase of our products.

Our total liability shall not exceed the amount paid by the customer for the applicable order.


12. Privacy

Your use of this website is also governed by our Privacy Policy.


13. Changes to These Terms

MS Supplies may update these Terms & Conditions at any time without prior notice.

The updated version will be posted on this page with a revised effective date.


14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada.


15. Contact Us

If you have questions regarding these Terms & Conditions, please contact us.

MS Supplies

Email: sales@mssupplies.shop

Location: Edmonton, Alberta, Canada