Shipping Information

Effective Date: January 2, 2026

MS Supplies provides shipping for orders throughout Canada. Shipping arrangements are confirmed during the quotation process and may vary depending on the product, order quantity, customization requirements, and destination.


Order Processing

Most orders are processed after:

  • Product specifications have been confirmed.
  • Artwork or customization has been approved (if applicable).
  • Payment arrangements have been completed.

Processing times vary depending on the product and order requirements.


Production Time

Many of our products are custom manufactured or customized to customer specifications.

Estimated production times are provided within each quotation and may vary depending on:

  • Product type
  • Order quantity
  • Custom printing requirements
  • Material availability

Shipping Methods

Orders may be shipped using reputable courier or freight services, depending on the size and destination of the order.

The shipping carrier will be selected based on the most appropriate service for the shipment.


Shipping Costs

Shipping costs are not included in product quotations unless specifically stated.

Shipping charges are calculated based on:

  • Delivery destination
  • Package size and weight
  • Shipping method
  • Order quantity

Shipping costs will be provided before an order is finalized.


Delivery Times

Estimated delivery times are provided for reference only.

Actual delivery dates may vary due to:

  • Carrier delays
  • Weather conditions
  • Customs processing (if applicable)
  • Supply chain disruptions
  • Other circumstances beyond our reasonable control

MS Supplies is not responsible for delays caused by third-party shipping providers.


Order Inspection

Customers are encouraged to inspect all shipments upon delivery.

If an order arrives damaged or incorrect, please notify us as soon as reasonably possible so we can review the issue and determine an appropriate solution.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

MS Supplies is not responsible for delays or additional shipping charges resulting from incorrect or incomplete delivery information provided by the customer.


International Shipping

International shipping may be available for certain products and destinations.

Please contact us for availability, shipping costs, and estimated delivery times.


Questions

If you have questions regarding shipping or delivery, please contact us before placing your order.

MS Supplies

Email: sales@mssupplies.shop